Responsible Gaming
Introduction
At paulinehadaway.co.uk, we're committed to promoting responsible gaming. Gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only spend what you can afford to lose.
Sun Bingo and all casino games are games of chance. The house always has a mathematical advantage, and there are no guaranteed ways to win.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. If you are under 18, you are legally prohibited from participating in gambling activities.
All players must verify their age upon registration. We take age verification seriously and comply with all UK Gambling Commission regulations.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please check yourself against these warning signs:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, food)
- Hiding gambling activity from family or friends
- Feeling anxious or irritable when unable to gamble
- Spending more time or money on gambling than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Lying about gambling losses or time spent gambling
- Experiencing mood swings related to gambling wins and losses
- Failed attempts to reduce or stop gambling
If you recognise any of these signs in yourself, please seek help immediately.
Self-Help Tools
Most responsible gaming operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set period
- Reality Checks: Receive regular reminders during your gaming session about how long and how much you've been playing
- Session Limits: Automatically end your session after a set time period
- Self-Exclusion: Temporarily or permanently ban yourself from accessing your account
- Time-Out: Take a mandatory break from gambling for a defined period
We encourage you to use these tools proactively. Contact us if you need assistance setting any limits.
Support Organisations
If you're struggling with gambling, free and confidential help is available:
United Kingdom
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GamCare – Free support and counselling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential) -
GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-licensed online gambling operators -
Gamblers Anonymous
Website: www.gamblersanonymous.org.uk
Support meetings across the UK
International Support
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Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au -
Canada – Responsible Gambling Council
Website: www.responsiblegambling.org -
United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 -
Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Take Action Today
If you believe you have a problem with gambling, please reach out for help. There is no shame in seeking support – problem gambling is a recognised condition, and recovery is possible.
Your wellbeing is our priority. Contact one of the organisations listed above, or speak to a trusted friend or family member.
Gambling should be fun. If it's not, it's time to get help.